Jobs in UK - Technology

We have a bunch of roles in the UK, Yorkshire Area and in India for Salesforce.com and Cisco CTI engineers. Software and Application engineers, Architects, BA’s, Consultants, Test and PMs needed for UK (Yorkshire area and India). Send resumes to: Ravi.Goel@ust-global.com . Details on my blogs and twitter.

Salesforce and Cisco Application Engineer
Salesforce/Cisco Architect

Details:
Detailed knowledge of Contact Centre technology around routing intelligence, IVR, CTI, voice integrations and desktop integrations
* Detailed understanding of Cisco CTI, SIP Server and Voice Platform architecture
* Knowledge of messaging protocols
* Experienced with installing and configuring single and multi-tenanted solutions
* Methodical approach to troubleshooting and testing
* Capable of planning environment builds including server OS and RDBMS specifications
* Detailed understanding around the design of Cisco Unified Contact Centres
* Detailed knowledge of voice, signaling and message paths for a Pre routing Service Provider integration and Post routing Enterprise integration for both IP and TDM voice solutions
* Hands-on knowledge of Cisco Contact Centre application install, build & integration incl. O/ S & D/ B requirements
* Detailed hands on knowledge of Cisco Contact Centre Configuration and Scripting
* A background in Contact Centre application integration to include failover, resilience, feature & functionality testing